Global Shipping Options
Receive your Luxafor devices anywhere in the world!
Yes, we are shipping our products worldwide. However, we aren’t responsible for additional charges or delivery delays you may incur as a result of international duties.
Additionally, sometimes certain prerequisites might be required to ensure your devices will be delivered to your desired address. If you are not sure if anything like that would be needed for you, feel free to reach out to our Customer Support and we will help you find the best possible solution!
Shipping options available:
- Local pick-up at Marijas street 20A-1, Riga, Latvia
- Shipping by courier:
- Applied by default for orders equal to or exceeding 5 Luxafor Flag units (also available for smaller orders by request)
- Provides full tracking
- Delivery time: 3-7 business days
- Shipping by regular mail:
- Applied by default for orders of less than 5 Luxafor Flag units
- Limited tracking (unable to see package location while it’s on its way)
- Delivery time: 10-25 business days
NB! Due to the global pandemic, some delays in shipping are to be expected. Please contact your local Post Office or Courier Services to inquire about an ETA directly with them, if tracking seems to be delayed.
How can I track my order status?
For orders shipped by courier, full tracking is provided. However, orders shipped by regular mail have limited tracking capabilities. The specific process for tracking order status was not detailed on the site, so it may be necessary to contact Luxafor's customer support for detailed tracking information.
I have other questions
For support or assistance with Luxafor products or services, you can contact our team by emailing support@luxafor.com or calling +371 27755544. When reaching out, it's helpful to provide a detailed description of your issue.