Online Payment Methods and Currency Information

What currency is the pricing in?

All pricing on our online store is shown in USD (U.S. Dollars) or EUR (Euro).

Can I pay with a Credit Card?

Yes, on our online store, you can choose to pay by PayPal or Credit Card.

We accept the following cards: Visa, MasterCard, American Express, Discover, Diners Club, Maestro, and JCB.

Can I pay with a Bank Transfer?

If you would prefer to pay for the goods with a Bank Transfer please contact our sales managers .

Please note that a pre-payment is required before receiving the commercial invoice and goods. An official agreement can be made in case the pre-payment is impossible or the customer has other limitations regarding the purchase. For more information, please contact our sales managers.

Is my payment information secure?

We use the 3D Secure™ (or 3DS) payment method, so your bank might ask you to verify your identity to confirm the payment.

This secure online payment service is available for Visa, Maestro, American Express, and MasterCard cards. The authentication procedure is simple and involves 3 steps:

Place your order and enter your debit or credit card information.
If the security system is activated for your card, a 3D Secure™ window will open. Your bank will ask you to verify your identity by entering an authentication code (In most cases, this is a single-use security code that is sent to you by SMS on your mobile phone) or by logging into your internet bank.
Once you enter the correct security code or have successfully logged into your internet bank and your payment is accepted, your order placement is confirmed.

* After 3 failed authentication attempts, your transaction will be canceled and a hold will be placed on your card. In this case, you will have to contact your bank.

The 3D Secure™ payment system is available through your bank under the name “Verified by Visa” for Visa cards or “Mastercard SecureCode” for Mastercard cards, or “American Express SafeKey” for American Express cards. Please contact your bank for complete information on this service and the terms of use.

Who pays the customs duties & taxes?

All pricing on our online store is shown with taxes included. However, we aren’t responsible for additional charges you may incur as a result of international duties for shipping your goods.

I have other questions

For support or assistance with Luxafor products or services, you can contact our team by emailing support@luxafor.com or calling +371 27755544. When reaching out, it's helpful to provide a detailed description of your issue, including pictures or videos if possible.